Our quality management team will monitor and examine the whole process of product manufacturing strictly according to manufacturing standards of product. We have strict processes to enhance and improve service.
Quality assurance : We provide one-year quality assurance and permanent maintenance services. One-year warranty means that once the product fails or has quality problem, we will provide free replacement. Repair services include repair for damages due to misuse and accessories supplying.
Product choice: Please contact our sales and tell us what you want. Our sales will provide you with accurate product information and recommend suitable products.
Product Installation: Please contact our sales. They will supply you detailed installation instructions and the awareness of routine maintenance, storage management process.
Troubleshooting: If you have any questions about our products, please contact our sales who will answer your questions or ask our technical staff for explaination .
Order Processing : When you place an order, our sales will tell your expected time of shipment. Once we are in receipt of your payment in full, we will arrange the production at the first time. We will arrange to send out the goods while the production is completed. And we will tell you the tracking number for your tracking as well. Of course, we are committed that the whole process will meet our delivery time .
About OEM / ODM: If you need to customize products with your LOGO on our products, please contact our sales to sign a Certificate of Authorization .Meanwhile send us your LOGO by AI, PDF, or CDR, even PIC format . Our sales will tell you how to do next .
If you would like to develop a new product , contact our sales and tell us your ideas. we will arrange a team composed of professional engineers to communicate with you together to achieve the project.
- Any problem,please contact us by the following way:
- Leave message:Http://www.run-leader.com
- E-MAIL: Tracywang@run-leader.com
- SKYPE: RUN-LEADER
- Tel：86 574 55122682
- Fax：86 574 55122685