1 Order Accepttance
Run Leader products can be purchased by sent us a email or sent fax to us for order , or buy on our website directly. A confirmation is provided on all orders received and no order shall be deemed accepted until a confirmation is provided. Upon a buyer placing a purchase order and Run Leader’s acceptance of that order, the Terms and Conditions of Sale set forth in this document are agreed upon by the buyer and are considered in effect and form a part of the order. Run Leader does not accept any other conditions governing the sale of products unless otherwise accepted by Run Leader in writing before order is placed. Run Leader has no minimum order.
2 Prices and Terms of Payment
Orders are accepted subject to Run Leader's published selling price or written quotation in effect at the time of product order. Payments are to be made in US Dollars . Payment in full is expected at the time of product shipment unless other terms or arrangements have been agreed upon by Run Leader. Run Leader offers customers the following payment options:
Credit Card: If you would like to pay for your shipment by credit card, please contact us for a Proforma invoice total, which will include shipping and any other applicable charges.
Prepay by Wire Transfer: Please contact us for a Proforma invoice total which will include shipping costs and any other applicable charges. To cover bank fees incurred for wire transfers, Run Leader reserves the right to charge a fee to the Proforma invoice. Once Run Leader's financial institution provides notification of funds received we will build and ship your order.
Paypal: If you would like to pay for your shipment by credit card, please contact us for a Proforma invoice total, which will include shipping, 5% Paypal charge and any other applicable charges.
West Union:If you would like to pay for your shipment by credit card, please contact us for a Proforma invoice total, which will include shipping and any other applicable charges.
3. Right of Refusal
Run Leader reserves the right to refuse any order or purchase order, verbal or written, that it deems to be unreasonable or stipulates Terms and Conditions of Sale that are in conflict with Run Leader's standard Terms and Conditions of Sale, or for any reason at the discretion of Run Leader.
4. Cancellation and Charges
Each order is built to the customer's specifications. Many orders are released to the factory for assembly within hours of the order being placed. Therefore, depending on the manufacturing status and nature of the request, order cancellation or changes may not be allowed or may incur additional cancellation, restocking or manufacturing charges. Scheduled deliveries cannot be changed within one week of ship date.
5. International Duties & Taxes
Run Leader product pricing or shipping costs does not include international duties and taxes. Any charges for customs clearance, import duties and taxes are payable by the recipient. Customs policies vary widely between countries. The rates are determined by the customs brokers for each country and paid by recipient upon arrival of goods. Run Leader cannot determine what these fees may be and is not liable for any import duties or taxes. Please contact your local customs office for further information.
All shipments are EX-WORK shipping point. Run leader offers DHL or TNT shipping, either prepaid or on customer carrier account; UPS or FEDEX shipping on customer carrier account only; All shipping and costs are the buyer's sole responsibility. unless the the customer selects the ship by air post.
Shipping or delivery dates are not guaranteed, but are based upon best information available at the time and are subject to change without notice. Run Leader will not be held responsible for any costs, damages or fees relating to parts arriving earlier or later than quoted. Special requirements for packaging must be identified at the time of order and may be subject to additional charges. All duties & taxes are the customers' responsibility.
Run Leader supply one year warranty, The warranty period begins on the date of shippment.
8. Warranty Claim Procedure and Remedy
In order to make a warranty claim, Customer must: (1) promptly notify Run Leader of any perceived warranty defect which occurs during the warranty term, and (2) upon concluding that a warranty defect exists, Customer must promptly return the product which is perceived to be defective to Run Leader for a determination whether in fact a warranty defect exists. Authorization must be obtained before returning products based on alleged warranty defects (see Paragraph 8 above for the return procedure). If Run Leader determines that in fact a warranty defect exists, Customer’s sole remedy shall be, at Run Leader’s option, (1) replacement, or (2) refund of the purchase price paid. Please note that under no circumstance will Run Leader be liable or responsible for warranty service performed other than by Run Leader.
9. Inspection and Acceptance
Products shall be deemed finally inspected and accepted within (10) days after receipt unless notice of claim is given in writing to Run Leader within such (10) day period.
Run Leader considers information about our customers an important part of our business. Confidential customer information is not provided to others without the consent of that customer.